At Damian Journeys, we are committed to delivering your travel accessories, fishing gear, and luggage safely and efficiently. Please review our shipping policies below.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- We only accept cash on delivery (COD) payments, so orders will be shipped once confirmed.
- You will receive a confirmation email with your order details once your order is processed.
2. Shipping Methods & Delivery Times
- We use trusted courier services to deliver your orders worldwide.
- Delivery times may vary depending on your location and the courier’s schedule.
- Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–15 business days
- Delivery times are estimates and not guaranteed; delays may occur due to customs, weather, or other factors beyond our control.
3. Shipping Costs
- Shipping costs are calculated based on the destination and the size/weight of the items.
- All shipping charges will be displayed at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor your shipment.
5. Shipping Address
- Ensure that your shipping address is accurate and complete.
- Damian Journeys is not responsible for delays or failed deliveries caused by incorrect addresses.
6. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us immediately at manager@damianjourneys.com.
- We will work with the courier to resolve the issue and provide a replacement or refund as appropriate.
7. International Shipping & Customs
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
- Damian Journeys is not responsible for delays caused by customs processing.
8. Contact Information
For any questions or concerns regarding shipping, please contact us at:
Email: manager@damianjourneys.com